Frequently Asked Questions

SHEGO is a female-first pickleball brand created for women who want to feel good on court and play well.

Our paddles are designed for women who play social games and social competitions and want premium performance: power you can control, comfort and style, without having to choose a plain black paddle to get quality.

SHEGO is about feel-good play: bright colours, comfortable handling and gear that helps you play better.

SHEGO is for women who play pickleball for movement, connection, fun, improvement and competition.

Our paddles suit beginner through to advanced players in social games, club play and social competitions, especially women who want power without losing control and placement. We want women to feel a sense of belonging and find their new crew.

SHEGO paddles are designed and tested by SHEGO in Australia and manufactured by specialist paddle suppliers overseas.

Each paddle is made to our product specifications, including our preferred materials, grip size, colours, artwork and performance feel.

Yes. SHEGO is an Australian-owned pickleball brand.

The SHEGO Comfort Control Paddle is our premium, thermoformed T700 carbon paddle, designed specifically for women.

Many premium paddles are engineered for maximum power. That suits professional hitters, but for most women playing social games and social competitions it can be more power than needed, and too much power costs control and placement.

The Comfort Control balances the two: enough power and pop to finish points, with the control to place dinks, drops, resets and drives exactly where you want them. Premium construction, without paying for professional-tournament features you don't need.

It's designed for women, not unisex. It combines a thermoformed unibody, an EPP foam core, a T700 carbon face with medium-coarse peel-ply texture, 16mm thickness, a mid-balance point and a 4⅛ inch cushioned grip.

The foam core gives a softer, smoother feel at impact than many honeycomb or fibreglass paddles, while the thermoformed carbon build delivers power and stability. At around 225g with a swing weight of 112, it's light-swinging and quick at the net.

Thermoformed construction
Heat and pressure fuse the face, core and edges into one sealed unibody, rather than gluing layers together (cold-pressed). This gives a strong, stable structure and a consistent feel across the face.

EPP foam core, 16mm
Expanded polypropylene foam, carbon layered to 16mm. A softer, smoother feel on impact and a stable, forgiving face for dinks, resets and touch shots.

T700 carbon face
A high-grade carbon fibre used in premium paddles. It supports power, control, spin and placement: a clear step up from fibreglass.

Peel-ply texture
A medium-coarse texture formed into the carbon face, helping you grip the ball for spin.

Weight and swing weight
Approx. 225g (±5g) / 7.9 oz with a swing weight of 112, so it's light-swinging, quick at the net and easy on the wrist over long sessions.

Mid-balance
Balance point 230mm from the end of the handle, so it's easy to manoeuvre and not head-heavy.

4⅛ inch cushioned grip
105mm circumference. A slightly smaller grip is often better suited to women's hands: easier to hold, easier to control, less over-gripping.

Size
414 × 192 × 16mm, standard shape, 140mm (5.51") handle.

It's a paddle to grow with, from beginner through intermediate to advanced social and club competition play.

Beginners get a quality paddle they won't outgrow. Intermediate and advanced players get premium thermoformed carbon performance with the control and placement that pure power paddles can sacrifice.

It is not USA Pickleball approved, so it isn't intended for sanctioned tournaments that require an approved paddle.

The Comfort Control paddle is right for you if you play social games or social competitions and want power without losing control, a comfortable, light-swinging feel, and premium performance without paying pro-tournament prices.

It's a great fit if you care about placement, consistency and feeling good on court, not just smashing every ball at full speed.

The SHEGO Comfort Control paddle has a comfortable 4⅛ inch (4.125") grip size, designed to suit many women's hands.

A grip that feels comfortable can help you hold the paddle more naturally, reduce over-gripping and enjoy better control. If you prefer a slightly larger grip, you can add an overgrip.

Yes for social competitions and club play. The Comfort Control is not USA Pickleball approved, so it isn't suitable for sanctioned tournaments that require an approved paddle.

SHEGO ships Australia-wide from within Australia, and every paddle ships free (free shipping on all orders over $120).

Please allow about 8 days: 1–2 business days to pack your order, then 3–6 business days for delivery.

View shipping policy for more info.

International shipping may be available by arrangement. Please email us here before placing your order so we can confirm whether shipping is available to your location and provide an estimated shipping cost.

14-day Play Guarantee: play with your paddle, and if you're not 100% satisfied within 14 days of delivery, you'll get a full refund less shipping.

30-day returns: unused, unplayed items can be returned within 30 days in original condition, with packaging where possible and proof of purchase.

View full Returns Policy

We inspect paddles before they are posted to you so there is a low likelihood of this occuring.

SHEGO paddles include a 12-Month SHEGO Warranty against defects, in addition to your rights under Australian Consumer Law.

See our full Refunds, Returns, Play Guarantee & Warranty Policy

Once your order has been shipped, you will receive a confirmation email with tracking details where tracking is available.

Keep an eye on your tracking updates so you know when your SHEGO parcel is due to arrive.

Please email us here as soon as possible if you need to cancel or change your order.

We will do our best to help, but once an order has been packed or dispatched, we may not be able to make changes. You can request an exchange if you are within the returns period.

Wipe the paddle face after play with a dry paddle eraser. Avoid abrasive cloths, harsh cleaners, solvents or scrubbing brushes.

The gritty carbon surface helps with spin and control, so regular gentle cleaning helps keep your paddle feeling fresh. We suggest cleaning after every game.

The SHEGO Comfort Control paddle is thermoformed (heat-moulded into one unibody) for a strong, stable build.

How long your paddle lasts depends on how often you play, how you use it and how well it is cared for.

To help extend its life, keep it in a cover, clean the face regularly, avoid extreme heat and do not use it to hit hard objects like tennis balls, fences or court surfaces.

Yes. Paddle grips naturally compress and wear over time.

You can replace the grip or add an overgrip when it starts to feel slick, smooth or less comfortable. A fresh grip helps your paddle feel secure, comfortable and easy to control.

Yes. SHEGO paddles are covered by our 12-Month SHEGO Paddle Warranty against defects in materials or workmanship.

This does not cover normal wear and tear, accidental damage, misuse, heat damage, cosmetic wear or damage caused by hitting hard objects.

To start a warranty claim, email letsplay@shegopickleball.com with your order number, a description of the issue and clear photos of the paddle.

View full Warranty Policy